We stand behind our plugins quality and dedicated to helping you secure your WordPress site with secure HTTPS padlock. We definitely offer refund within 7 days of purchase if our PRO plugin cannot work on your server / site. Before a refund will be granted, you are required to reach out to our premium support and open a ticket explaining what issues you are facing with our product & allow reasonable time for us to help fix the issues. We may request temporary access to your hosting or server or DNS provider to handle the SSL setup, you must provide this information.
Refund is NOT applicable in case of inappropriate / invalid reasons including,
- Just not willing to use PRO plugin after downloading PRO plugin files
- Found alternative solution
- Incompatibility with 3rd party plugin, theme, softwares, services
- Upgrade & renewal purchases
- WP Encryption “Hire An Expert” service purchase
