We stand behind our plugins quality and dedicated to helping you secure your WordPress site with secure HTTPS padlock. We definitely offer refund within 7 days of purchase if our PRO plugin cannot work on your server / site. Before a refund will be granted, you are required to reach out to our premium support and open a ticket explaining what issues you are facing with our product & allow reasonable time for us to help fix the issues. We may request temporary access to your hosting or server or DNS provider to handle the SSL setup, you must provide this information.
Refund is NOT applicable in case of inappropriate / invalid reasons including,
- Just not willing to use PRO plugin after downloading PRO plugin files
- Found alternative solution
- Incompatibility with 3rd party plugin, theme, softwares, services
- Upgrade & renewal purchases
- WP Encryption “Hire An Expert” service purchase
FAQ
Can I cancel my account at any time?
Yes, if you ever decide that WP Encryption isn’t the best plugin for your business, simply cancel your account from your Account panel.
Do I get updates for the premium plugin?
Yes! Automatic updates to our premium plugin are available free of charge as long as you stay our paying customer.
What’s the time span for your contracts?
All plans are year-to-year unless you purchase a lifetime plan.
Can I change my plan later on?
Absolutely! You can upgrade or downgrade your plan at any time.
What payment methods are accepted?
We accept all major credit cards including Visa, Mastercard, American Express, as well as PayPal payments.
Do you offer support if I need help?
Yes! Top-notch customer support is key for a quality product, so we’ll do our very best to resolve any issues you encounter via our support page.
I have other pre-sale questions, can you help?
Yes! You can ask us any question through email support[at]wpencryption.com
